General Infomation

 Tel: (+60)-5-366 8851
E-Mail: customerservice@soaceramics.com

 Plot 7, Lorong Bemban 1, Bemban Industrial Estate, 31000 Batu Gajah, Perak, Malaysia

 Delivery across Malaysia..

 Mon – Fri, 8am – 5pm

Delivery Times & Shipping Fees

The delivery time is 4-7 working days. Shipping fee will be based on calculation available on the checkout cart in this website.

Change Delivery Address?

You’ve just placed an order but realise you’ve made a mistake with your address? If it’s within the hour, please contact our friendly customer service at +605 – 366 8851/52. Alternatively, you may drop an email to customerservice@soaceramics.com.

Cancelling an Order

Unfortunately you are unable to cancel any order.

Incorrect or Broken Item

Oops, this is mightily embarrassing. We are very sorry and we would like to make it up to you! Please drop us an email here with the following details:

1. Your order number
2. The matter of the issue (e.g. incorrect/broken item)
3. The serial number found on the product tag or product packaging
4. Pictures or videos, whichever applicable

CONTACT US